Privacy Policy

Privacy Policy

Thank you for visiting https://www.bharatsolarshakti.com/ (“Website”). Bharat Solar Shakti Pvt Ltd (“Company”, “We”, “Us”, “Our”) respects your privacy and considers protection of personal information a core business responsibility. This Privacy Policy explains in detail how information is collected, used, stored, disclosed, and protected.

This Privacy Policy is an electronic record under the Information Technology Act, 2000 and does not require physical or digital signatures.

Legal Framework

This Privacy Policy is published in compliance with:

• Section 43A of the Information Technology Act, 2000
• Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
• Applicable provisions relating to electronic records under Indian law.

Applicability

This Policy applies to all users accessing the Website. The Company currently operates only a website and no mobile application.

Definitions

• “User”, “You”, “Your” means any person accessing or using the Website.
• “Personal Information” means information capable of identifying an individual.
• “Sensitive Personal Data or Information” shall have the meaning assigned under the SPI Rules.

Services Offered

Residential rooftop solar installation, commercial and industrial solar power plants, site survey and feasibility, government subsidy assistance including PM Surya Ghar Yojana, annual maintenance services, and online enquiry services.

Information Collected

Personal Information collected includes name, mobile number, email ID, site address, electricity bill copy, Aadhaar or other government-issued identification for subsidy purposes, and bank details solely for subsidy credit or refund.

Non-personal information such as IP address, browser type, device information, and website usage data may be collected automatically.

Purpose of Collection

Information is collected to:

• Provide and manage solar installation services.
• Process government subsidies and regulatory filings.
• Communicate service updates.
• Improve website functionality.
• Comply with legal obligations.

Disclosure of Information

The Company does not sell or trade personal data. Information may be disclosed only to:

• Government authorities including DISCOMs and MNRE portals as required for subsidy or compliance.
• Legal authorities pursuant to law, court order, or legal process.

Payments

Payments may be accepted online (UPI, net banking) or offline (cheque, bank transfer). The Company does not store card or payment instrument data.

Cookies

The Website may use temporary cookies to enhance user experience and technical performance. Cookies do not collect sensitive personal data and can be disabled via browser settings.

Data Security

Reasonable security practices as mandated under Indian law are implemented to protect personal information from unauthorized access, alteration, disclosure, or loss.

Data Retention

Personal information is retained for the duration of service engagement and thereafter as required by applicable law.

User Rights

Users may request access, correction, or deletion of personal data subject to legal requirements.

Third Party Links

The Website may contain links to external websites. The Company is not responsible for the privacy practices of such third parties.

Changes to Policy

The Company reserves the right to modify this Privacy Policy at any time. Continued use of the Website constitutes acceptance of updated terms.

Grievance Redressal

Grievance Officer:

• Name: Saurabh Singh
• Email: marketing@bharatsolarshakti.com
• Phone: +91 7428913677
• Address: Omegas Windsor Greens, Faizabad Road, Lucknow, Uttar Pradesh – 226028

Grievances will be resolved within 30 days.

Governing Law and Jurisdiction

This Privacy Policy shall be governed by the laws of India. Courts in Uttar Pradesh shall have exclusive jurisdiction.